General Terms and Conditions

1. The purpose of establishing the General Terms and Conditions:

The purpose of establishing the General Terms and Conditions is to specify restrictions, rules and provisions related to the relevant sales and marketing activities, and to prevent inappropriate, violating and unlawful action. General Terms and Conditions are regularly supervised by BiorganoLife, and it may unilaterally amend or update them as required.

1.1 Our Goals, Our Mission

Our company’s mission is to educate people about quality living by organising trainings and educational workshops on the topic, and to present, manufacture and deliver nutritional and dietary supplements, cosmetics and body hygiene products supporting a healthy lifestyle to those people who really need them. Our main principle is to create a people-centered community where it is people who really matter. Careers at us also reflect this idea. Our partners will, without doubt, see it in the first moment that equality is a basic principle at our company, and that one must as well give in order to get. With respect to these, our company wishes to create a niche on the related field, i.e. to establish our own world.

1.2 Our Vision

If we examine the health status of the population worldwide, it seems obvious that the majority of people in the so called ‘Western’ world suffer from obesity and chronic degenerative diseases, while the population in other societies face the burden of malnutrition and poverty. In ‘developed’ countries it is characteristic that people use symptomatic treatment to cure their smaller health problems, instead of finding the causes of their difficulties resulting from their lifestyle and civilisation-related damages and eliminating them, thus allowing their body to regenerate itself and get rid of the symptoms. The large number lifestyle-related diseases put a heavy load on healthcare, the whole society and on individuals as well.

We wish to promote our philosophy according to which our body is capable of remaining healthy or restore its integrity by means of adequate nutrition, regular exercise and by avoiding the intake of toxic substances. Our goal is to establish a people-centered community within which our partners will be able to have access to the necessary foods and dietary supplements on favourable terms, and where we reward those active partners who, through involving others, extend the circle of those people who wish to follow a quality and healthy life by being conscious about their lifestyle.

Finally, we also intend to serve a social issue, i.e. to ensure financial stability for that period of people’s lives when not work but children, grandchildren and hobbies are first.

2. How can you become a Distributor?

Legislation might differ according to countries. You might be subject to other or different requirements relevant in the country of your residence. When becoming a Distributor, you undertake to comply with all existing legislation.

The only criterion to become a Distributor is to register on the Company website ( which is free of charge.

Only one person may apply for the Distributor ID and register as a Distributor at the Company.

You must be minimum 18 years old and have full legal capacity to become a Distributor.

Distributors shall apply for registration in the same country where their permanent residence is established. However, they may perform their distribution activity in any country where they are authorised to carry out business, and the Company is present and carries out business. The Company reserves the right to transfer the registration of your distribution activity to the country where you should have applied for registration. Furthermore, the Company reserves all rights to refuse the transfer of the Distribution activity, if it considers these conditions not to be fulfilled.

To confirm eligibility for bonuses, the Company may request you to prove that, according to the Regulations, you have one registration code only, and you registered in the country of your permanent residence. In case you are unable to prove your permanent residence where you registered, the Company may deem your Distributor registration invalid.

The Company reserves the right to refuse any kind of requests concerning Distributor registration in its sole discretion, on objective and not discriminative grounds. You shall become a Distributor after the Company has accepted and processed your Distributor registration. In case the Company receives more Distributor registrations from a single applicant, the first registration shall be valid, and it will determine your Sponsor.

You may be requested to provide your Taxpayer ID or VAT identification number in order to become eligible for the bonus, or in any other case when required by the Company, the local tax law or other laws. In case you register as a business, you might be requested to provide the TIN of the business enterprise and the TIN of all members/stakeholders of the business enterprise. The Company may block the payment of bonuses and commission on your ID until the TIN is provided and verified.

Business enterprises may register if they submit to the Company the tax number, the company registration number and the he details of the head office of the enterprise. Businesses may register in the country where their head office is located. However, they are entitled to perform business activity in any country where the Company is present.

Additionally, the further requirements apply to business enterprises:

A., The Main applicant of the business enterprise shall have its permanent residence and its head office in the same country where the business applied for registration, and shall be able to provide evidence for this.

B., Bonuses and commissions will be issued for the name of the business enterprise. The Company accepts no liability to you if the business enterprise or any member/stakeholder of the business enterprise does not allocate and pay any part of the bonuses and commissions, received by the business enterprise, to several members/stakeholders of the business enterprise, neither assumes responsibility for inappropriate allocation and payment.

C., The business enterprise may solely be duly represented towards the Company by the main applicant. The Company may rely on and proceed based on any information provided by the Main applicant.

3. Personal data:

The Company respects your personal data and is committed to protect the Distributors’ personal information. Upon Distributor registration you shall be aware of the fact that the Company will process your personal data in accordance with the provisions and terms set forth in the Company’s Privacy Policy which may be subject to occasional update. When registering as a Distributor you shall declare that you know the contents of the Privacy Policy and have undertaken to be bound by it. The Privacy Policy is available on the Company website:

Distributors shall be obliged to ensure that information provided by them upon registration is true, valid and accurate. They shall be obliged to notify the Company without undue delay, it their registered data have been subject to any change. The Company may terminate your Distributor’s activity or a priori declare it invalid, if it concludes that it received false or inaccurate information upon your registration.

4. Transfer and termination of Distributor activities

You shall not transfer your Distributor ID, neither any related rights, unless you have requested to do so and received the Company’s prior written consent, which shall not be withheld for undue reasons. The Company reserves the right to refuse the transfer if it concludes that the suggested transfer is not valid or is only aimed at circumventing certain requirements of this Regulation.

Your Distributor ID shall be deemed as a complex of your valuable rights and interests resulting from your registration, and as such, it may be inherited, depending on national legislation. The Company shall accept the transfer if a court decision or other suitable legal document is submitted to the Company, which proves the legal transfer to the beneficiary, and the beneficiary complies with the requirements set forth in this Regulation and in relevant legislation.

In case of divorce or dissolution of a partnership the Company does not decide about the Distributor ID, nor the allocation of its down-line organisation, neither allocates them. However, in its sole discretion, the Company may, on a case-by-case basis, allocate bonuses and commissions on a simple, fixed-percentage basis according to a court decision or the written consent of the parties.

You may, at any time terminate your Distributor ID, and it will entail no costs or sanction.

5. Ethical business conduct

The main objective of your business activity and of the Company is to sell high quality, organic and healthy products to consumers. The main objective is not to recruit other Distributors, but sponsorship/mentorship forms an integral part of your essential obligation to sell products and increase product sales through your down-line organisation.

As a Distributor, you shall act in an ethical, professional and polite manner. This, among others, includes the followings:

You shall not make any misleading, unfair, inaccurate or derogative comparison, claim, declaration or statement about the followings:

Your Distributor’s activity shall be performed free from harassment, humiliation, threat and abuse. The Company does not accept any kind of harassment, including but not limited to harassment on racial, religious, physical or verbal grounds, neither persuasion, encouragement or invitation to any inappropriate or unsolicited written, verbal, electronic or physical contact.

Without the prior written consent of the Company, you shall neither directly, nor indirectly, even for professional reasons or any other reasons related to your Distributor activity, contact the sellers or the suppliers of the Company, members of the Scientific Advisory Board, basic research partners, universities or any other consultants or advisors of the Company.

You shall never act in a way, including your activities outside your Distributor activity, which may harm the Company, its Distributor’s business activities or their good reputation. The Company has the right to decide, in its sole discretion and based on objective and not discriminative reasons, which activities it considers harmful for itself, and to take action also in its sole discretion.

As a prerequisite for taking part as a Distributor, you entitle the Company to review any kinds of records in connection with your Distributor activity in order to conclude whether you are performing your Distributor activities according to the Regulation. The Company may, at any time and for any reason, request the review of records concerning your Distributor activity. You shall be obliged comply with the request for the review of your Distributor activities fully and without delay and shall be obliged to submit actual and accurate records to the Company for the purpose of review.

6. Compliance with legislation:

While performing your Distributor activities, you shall comply with this Regulation and with all applicable laws and provisions, including the requirements of consumer protection, data protection and anti-spam laws or regulations. You shall be fully responsible for ensuring compliance with all applicable laws and shall be liable towards the Company in case it is held liable for your omission.

You shall be obliged to respect all anti-corruption legislation. You shall neither directly, nor indirectly (e.g. by an agent) make payments or give gifts in order to enjoy special advantage through exercising influence.

You shall comply with all effective and local legislation concerning the protection of privacy and personal data, including Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR).

In particular, as regards the followings:

A., Appropriate technical, physical and organisational security measures, and reasonable care to ensure the confidentiality, integrity and availability of information processed by you pursuant to the Distributor Agreement;

B., Without the prior documented consent of the Company you shall not pass on information to other organisations, except for the branches and agencies of the Company;

C., You shall not employ data processors unless they guarantee security and confidentiality assurance as stipulated in the provisions of this paragraph;

D., You shall provide the Company with all necessary information to confirm your compliance with the obligations set forth in this paragraph, and

E., You shall inform the Company if any law or regulation prevents you from complying with your obligations under this paragraph.

7. Independent contractor:

You shall be an independent contractor. You are not an agent, employee, representative, member or a joint venture partner of the Company, neither shall you introduce yourself as such. You are a self-employed person or an entrepreneur and shall not undertake any obligations or duties on behalf of the Company. You can choose your working hours and methods at your discretion, unless this Contract stipulates it otherwise. The Company may request documents to prove that you are a duly registered independent contractor, in order to pay you bonuses and commissions. You as an independent contractor shall undertake the followings:

You shall be liable for fulfilling your obligations which may include registration and the payment of local taxes as stipulated by legislation. You expressly agree that the Company may draw up annual reports about the Bonuses if required to do so by legislation. You shall undertake to indemnify and exempt the Company, its branches and agencies, directors and employees from any liability, claim or demand raised by third parties and resulting from the breach of paragraph 6.2, including reasonably incurred attorneys' fees.

You shall not be entitled to act on behalf of the Company. This includes but is not limited to any attempt at the following activities:

You shall be obliged to indemnify the Company for its all costs and attorney fees incurred during any review procedures imposed on the Company, in case you act improperly on behalf of the Company. You shall, without delay, be obliged to transfer the registration of all those names, brands, trade names, products or URL-addresses to the Company the registration or reservation of which has been performed by breaching this paragraph, without any of your costs being reimbursed by the Company.

8. Ordering products or services

8.1 Ordering

You can order products directly from the Company. Shipping and handling costs may vary according to the number of ordered products.

If the given order is not paid in 7 days of placing the order, it will automatically be deleted from the system.

8.2 Transfer of ownership

For all ordered products, the ownership and the risks of loss will be transferred to you upon handing over the Product to you.

8.3 Ways of ordering

The Company does not accept credit orders. Orders shall not be delivered before they are fully paid. Payment is possible by on-line payment (PayPal), credit card, transfer, cash deposit, by cash on delivery payment to the courier or by any other method accepted by the Company.

8.4 Credit

The Company may offer crediting in case of overpayment, Product exchange or any other circumstances when the order may not be fully completed. Personal turnover and Group turnover will be credited after Company crediting.

8.5 Price changes

The Company shall be obliged to inform you about any price changes at least 15 days before the price change takes place.

8.6 Placing orders on behalf of other Distributors

Without the prior written consent of the other Distributor, you shall not place any orders on behalf of them. The copy of the written consent shall be submitted to the Company upon request.

8.7 The use of other person’s credit card or bank card

Without the prior written consent of the concerned person, you shall not use somebody else’s bank card for ordering Products, resources and services of the Company. The copy of the written consent shall be submitted to the Company upon request.

8.8 Product exchange

Unless valid legislation stipulates it otherwise, the Company will exchange Products directly purchased from the Company, as well as unduly delivered and faulty products, provided that you notify the Company about this fact within 30 days of the day of the purchase. In case the exchange is not possible, the Company may offer crediting equal to the value of exchanged products, which may be used for purchasing other products, or the Company may refund the purchase price in full.

A., Procedure upon refund or exchange

The Company explains the exact procedure and location as regards the returning of goods. The Company shall not refund the original shipping costs of the returned Products, unless you request the cancellation of the order within 14 days of the delivery date. The costs of returning the goods shall be borne by you.

B., Having cancelled the order, you are obliged to return the Product to the Company immediately but not later than 5 days of the cancellation. In case Products are not returned to the Company within 14 days of the cancellation, or you are unable to duly confirm the cancellation, the Company is entitled to withdraw from cancellation.

C., The Company shall return the amount within 5 days of receiving the Product or your confirmation about returning Goods, depending on which happens earlier.

D., The procedure may vary according to jurisdiction as per the different requirements stipulated by legislation.

9. Sales to consumers and consumer returns

The objective of direct distribution is to sell products to consumers without the use of wholesalers and retailers. Therefore, you shall focus on selling Products to consumers. If local legislation allows sales to retail customers, you may apply the official retail price of the Company (or a higher one), and keep all profit earned from retail sales. In case local legislation does not allow sales to retail customers, Products shall be used at product presentations or for your personal use only.

10. Ethical principles

10.1 Partners who have been uninterruptedly inactive for 12 months will automatically be deleted from the system.

10.1. a. Partners who do not have any validated orders within 30 days of their registration, will automatically be deleted from the system.

10.2 Partners who have been deleted from the system, may register again, however not earlier than 1 month of their deletion.

10.3 Partners operating an own website where they do not sell the Products for retail prices, will receive a notice from the management. In case they continue selling for other than the retail price 72 hours after they have been prompted, they will be excluded with immediate effect. At the same time as the notice from the management has been sent, access to the web-office will be suspended.

10.4 A BiorganoLife partner may have an ID code at another MLM company. However, a partner performing active networking and building a team in another MLM company, will immediately receive a notice from the management, and his web-office will be suspended. If such case occurs, the partner shall clarify the situation and explain the steps he is taking in order to get the suspension finished.

10.5 Partners who demonstrably entice active partners and try to register them under themselves, will be excluded with immediate effect.

10.6 As regards ethical issues, the ethics committee shall decide.

11. Terms:

11.1 Partner:

Natural or legal persons or organisational units without legal personality or other organisations (including self-employed persons) registering on the website, and thus becoming eligible for the benefits of the BiorganoLife program.

11.2 Activity:

The minimum 40 PV purchase that the partner orders under his ID code and pays for it.

11.3 Active partner:

Those persons who have minimum 40 PV own, validated orders in the month concerned.

11.3. a. Eligibility for commission:

Those partners who have minimum 40 PV own, validated orders in the month concerned, are eligible for receiving commission according to the provisions of the career plan.

11.4 Inactive partner:

Partners the value of whose purchase under their ID code does not reach at least 40 PV in the month concerned.

Based on the volume of their initial purchase, partners may be divided into four categories:

11.5 Bronze partner:

Any person or enterprise (legal person) who has registered in the BiorganoLife system, and the value of their first order is validated gross €50-149, receive 10% discount from the retail price. They may be granted further discount when they reach the Jade level sponsorship.

11.6 Silver partner:

Any person or enterprise (legal person) who has registered in the BiorganoLife system, and the value of their first order is validated gross €150-249, receive 20 % discount from the retail price. They may be granted further discount when they reach the Jade level sponsorship.

11.7 Gold partner:

Any person or enterprise (legal person) who has registered in the BiorganoLife system, and the value of their first order is validated gross €250, receive 30% discount from the retail price.

11.8 VIP partner:

Any person or enterprise (legal person) who has registered in the BiorganoLife system, and the value of their first order is validated gross €999, receive 30% discount from the retail price.

11.9 Turnover:

The total of received and validated orders from the first day 0:00 of the month to the last day 23:59 of the month.

11.10 Commission:

The calculation of commission is based on PV.

Example: A partner has registered a new partner to the community with a 250 PV validated first order. In this case, he is entitled to 250*0.25=62.5€ commission.

Commission payment schedule:

Claims for commission may be submitted until the 5th day of the month following the month concerned. Commission is paid uniformly between the 13-15th day of the month following monthly close. Midmonth payments of commission before or after the aforementioned period are not allowed.

11.11 Qualifying:

Partners who, by complying with the 50% rule, reach a level in career. Levels may be reached during a month. In case they qualify, partners already receive the higher remuneration for the month concerned.

E.g.: A partner reaches the Opal level sponsorship in November. When accounting car bonuses for November, he will get not 1 but 2 votes due to his fresh qualification.

11.11. a. Maintaining levels: A qualification level in the system will not be lost!

11.12 The 50% rule:

In case of qualifying or a program (e.g.: car program) the strongest foot of the partner may correspond to maximum 50% of the PV turnover required for the qualification.

12. Sales compensation plan:

12.1 Qualification levels:

1PV = 1 €

12.2 Career Plan:

1 Jade = 2.000 pv / month

2 Opal = 10.000 pv / month

3 Ruby = 30.000 pv / month

4 Emerald = 150.000 pv / month

5 Diamond = 450.000 pv / month

6 Red Diamond = 900.000 pv / month

12.3 Quick start bonus:

It is a commission the partner is eligible for when registering a new partner, and the new partner has a first order which has been validated. The quick start bonus is credited to the web-office of the partner on daily basis, according to the following table:

In case of registering a BRONZE partner: 10% commission

In case of registering a SILVER partner: 15% commission

In case of registering a GOLD partner: 25% commission

12.4 Plus 5% bonus:

In case of registering minimum 3 Silver or Gold or VIP partners in a certain month, the partner is eligible for a +5% commission after the first net orders of the new partners involved by him.

For 90 days of their registration, VIP partners are entitled to an extra 3% bonus over the plus 5% bonus, in case they register minimum 3 Silver or Gold or VIP partners in the given month, and their first orders are validated. It means that VIP partners do not receive 5% but they receive 8% bonus in the aforementioned 90 days.

12.5 Mentor bonus:

The partner’s commission that is a sponsor’s commission deriving from the first orders (and their validation) of new partners, registered by partners (colleagues) under him in his up-line genealogy,

according to the following table:

1. Gen Based on the Quick start bonus
2. Gen 5%, Distributor
3. Gen 5%, Jade
4. Gen 2%, Opal
5. Gen 2%, Opal
6. Gen 1%, Ruby
7. Gen 1%, Emerald

12.6 Car bonus:

One vote = 4000 PV, two votes = 10000 PV, 3 votes = 30000 PV, 4 votes = 100000 PV, 5 votes = 300000 and 6 votes = 600000 PV.
Sponsors, with the PV turnover reached in the given month and with respect to the 50% rule, will get votes corresponding to the relevant car bonus level.

Based on one vote, there is a calculation: 3% of the net turnover of the company in the given month is divided by the number of votes collected in the given month.

An example:

The BiorganoLife Company produces a net turnover of €150,000 in a given month. Its 3% is €4,500. This is the amount the company divides among the sponsors who take part in the car program.

Qualified ones:

1 person 10000 PV = 2 votes

2 persons 4000 PV = 1 + 1 votes

It is 4 votes altogether, i.e. €4,500/4 units = €1,1125 = 1 vote

In this case the sponsor having 2 votes will be entitled to €2,250 bonus, while those having 1 vote are entitled to a €1,125 car bonus.

12.7 Community bonus:

It is a bonus that is paid after the returning sales (activity) of partners included in the genealogy of a partner, regardless whether the returning sales are produced by those involved through his own registration or by those presented to him (by his superiors/managers).

1. Gen 3%, Distributor
2. Gen 6%, Distributor
3. Gen 9%, Jade
4. Gen 10%, Opal
5. Gen 9%, Opal
6. Gen 6%, Ruby
7. Gen 3%, Ruby
8. Gen 1.5%, Emerald
9. Gen 1%, Diamond
10. Gen 0.5%, Red Diamond

12.8. VIP-GPS Extra Bonus:
Only validated VIP Partners may take part in the VIP-GPS Program.

1. An extra bonus of 300 EUR for a GPS round:

VIP Partners who gain 6 validated VIP Partners in the 1st GPS round and have at least 2 validated VIP partners involved by them by basic work, team work or by a presented VIP partner, will be entitled to an extra bonus of 300 EUR.

An extra bonus of 600 EUR for 2 GPS rounds:

Those VIP Partners who are involved in the 2nd GPS round, and have 6 validated VIP Partners who have filled the 6 fields of the 1st GPS round, received 300 EUR extra bonus for the 1st GPS round, and in the 2nd GPS round have minimum 2 new and validated VIP Partners involved by them, are entitled to an extra bonus of 600 EUR.

An extra bonus of 1800 EUR for the 3rd GPS round:

Those VIP Partners who are involved in the 3rd GPS round, and have 6 validated VIP Partners who have filled the 6 fields of the 2nd GPS round, received 600 EUR extra bonus for the 2nd GPS round, and in the 3rd GPS round have minimum 2 new and validated VIP Partners involved by them, are entitled to an extra bonus of 1800 EUR.

12.9 Global Pool Bonus:

VIP Partners who have fulfilled the criteria of the 1st, 2nd and 3rd GPS rounds, and received an extra bonus of 300 EUR for the 1st GPS round, an extra bonus of 600 EUR for the 2nd GPS round and an extra bonus of 1800 EUR for the 3rd GPS round, will automatically be involved in the Global Pool Program.

Within the Global Pool Program, the BiorganoLife Company divides 3% of its annual net turnover in each reference year among partners involved in the Global Pool.

13. The use of promotional material and trade marks

13.1 The use of promotional material

You shall use only promotional material, presentations and the Sales Compensation Plan issued by the Company, and shall not design or use your own promotional material.

13.2 The use of trade marks and copyright

A., You shall, in no way use the trade marks, copyrights and other intellectual property rights of the Company, regardless whether they are registered or not, unless this Regulation expressly allows it, or the Company has given its written consent to it. The Company may prohibit the use of its trade marks or copyrights in any promotional material or in any other media.

B., You shall be liable towards the Company for any and all damages arising from the improper use of the Company’s brands, trade names, trade marks, copyrights and other intellectual property rights, unless this kind of use was expressly allowed by this Regulation or the Company has given its prior written consent to it.

14. Statements on Products:

You shall make only such statements and allegations about the Products which have been specified in the Company’s Promotional material and in Company materials, which have been approved by the Company in the country where you are making these statements.

You shall not make any medical statements, neither shall conclude or suggest that, in relation to the preparation or intended use of the Product, or to the Company’s or any other regulatory authority’s approval, the Product is medicated, intended for medical use or could prevent any disease. You shall be personally liable for all of such statements, allegations or comparisons made by you.

15. Arbitration:

In order to settle all disputes as soon as possible, the Company has introduced obligatory arbitration. Arbitration means that the dispute shall be submitted to an impartial third party selected by you, the Company and any other Distributor concerned in the dispute. The arbitrator acts as a judge, listens to the proofs of evidence presented by the parties, and decides the issue. The decision of the arbitrator is a judgment enforceable at court. Arbitration is aimed at the final settlement of disputes between the parties by a quick, less costly and maybe less official means than that of an ordinary legal proceeding.

You and the Company hereby agree that the only means for settling any or all disputes shall be obligatory and final arbitration. As regards the settlement of disputes, you shall waive your right to bring the matter before court or request a court hearing. The decision of the arbitration tribunal/arbitrator shall be final, without appeal.